Production Management at Jack Daniel’s

Jack Daniel’s has been distilling and bottling Whiskey for over 100 years, achieving a level of storied success company founder, Jasper Newton (Jack Daniel), could only have imagined. With a continuously growing demand, historically reliable bottling methods needed to change. Working with EOSYS, the Jack Daniel’s bottling team set out to identify a Manufacturing Operations Management (MOM) platform that would provide them with the scalability and flexibility to move their organization forward today, while also allowing for growth in the years ahead. Here is the story of how EOSYS implemented TrakSYS at the Jack Daniel’s bottling facility in Lynchburg, Tennessee.

“I’ve had more employee-initiated OEE conversations with operators over the past 3 months than I’ve had in the last 4 years combined!”
Adam Carlton, Operations Manager – Jack Daniel’s Bottling

TrakSYS has become Jack Daniel’s system of record for measuring the OEE of their seven production lines. EOSYS implemented customized features like Multi-event Acknowledgement and Broadcast Notifications using TrakSYS tools to expand the existing functionality. With the Multi-event Acknowledgement and Grouped Events, operators were able to group events based on a few configurable variables, and enter downtime reasons for multiple occurrences, all at the same time.